Dunkin' Operations Manager

2 days ago


Kingston, New York, United States Dunkin' Full time

Dunkin' is seeking a highly skilled and motivated Assistant Manager to join their team. This role offers a dynamic and fun-loving work environment where you can thrive and grow your career.

As an Assistant Manager at Dunkin', you will be responsible for the daily operations in the restaurant, including coaching Crew Members and Shift Leaders throughout their shifts to execute Dunkin' Donuts operational standards and deliver a great guest experience.

This role comes with a competitive salary of approximately $55,000 - $65,000 per year, depending on location and experience. In addition to your base pay, you can also expect benefits such as:

  • Competitive MVP Healthcare and Dental Benefits
  • Growing Paid Time Off
  • Career Development and Growth
  • Discounted College Degree Program
  • Weekly wage and Direct deposit
  • Bereavement Leave

To be successful in this role, you will need to have strong interpersonal and leadership skills, judgment, tact, and diplomacy to effectively resolve conflicts. You should also have intermediate PC skills and be able to use basic word processing and spreadsheet software for internal communications and data analysis.

In terms of key competencies, you will need to understand and exceed guest expectations, needs, and requirements, display a sense of urgency with guests, seek ways to improve guest satisfaction, and resolve guest concerns by following Brand recommended guest recovery process.



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