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Customer Service Representative

2 months ago

Sayville, New York, United States Sayville Ford Full time

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Cashier/Receptionist at Sayville Ford. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling phone calls, and assisting with scheduling appointments.

Key Responsibilities:

  • Customer Service: Greet and assist customers in a professional and friendly manner, providing information and resolving any issues that may arise.
  • Phone Handling: Answer and direct phone calls to the appropriate department, taking messages and ensuring that customers are notified in a timely manner.
  • Scheduling: Assist with scheduling and confirming service appointments, ensuring that customers are aware of their appointment details.
  • Administrative Tasks: Perform various administrative tasks, including typing memos, correspondence, and reports.

Requirements:

  • Excellent Communication Skills: Possess excellent listening and communication skills, with the ability to interact with customers in a professional and friendly manner.
  • Flexibility: Be able to work a flexible schedule, including evenings and weekends, as required.
  • Professional Appearance: Maintain a professional appearance and attitude, with a focus on providing exceptional customer service.
  • Valid Driver's License: Possess a valid driver's license and a clean driving record.

Benefits:

  • Competitive Pay: Earn a competitive hourly rate of $16-$17 per hour.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and a 401(k) plan.
  • Family-Owned Business: Work for a family-owned and operated dealership with a reputation for excellence and customer satisfaction.

Equal Opportunity Employer: Sayville Ford is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We prohibit discrimination and harassment in all forms, and welcome applications from qualified candidates of all backgrounds.