Customer Service Representative

1 month ago


Sayville, New York, United States Southshore Insurance Agency in Suffolk County Full time
Job Title: Customer Service Representative

Southshore Insurance Agency in Suffolk County is seeking a highly motivated and customer-focused professional to join their team as a Customer Service Representative. As a key member of the team, you will play a vital role in providing exceptional customer service and support to our clients.

Job Summary

We are looking for an individual who is passionate about delivering outstanding customer experiences and has excellent communication and interpersonal skills. If you are a team player who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Provide prompt and accurate customer service through various channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Stay up-to-date with industry developments and product knowledge to provide expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to learn and adapt to new systems and processes.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for career growth and advancement.
  • Comprehensive training and development programs.
  • Collaborative and dynamic work environment.


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