Bilingual Collections Professional
7 days ago
Job Overview
">Globe Acceptance, Inc., a dynamic and growing organization, specializes in purchasing and servicing sub-prime automobile installment sales contracts. Our company is seeking a highly motivated Bilingual Collections Specialist who can contribute to our success.
">About the Role
">The successful candidate will be responsible for reviewing each account to determine the best approach and executing a plan to maximize revenue. This role requires strong customer service skills, attention to detail, and goal-oriented mindset.
">Key Responsibilities
">- Perform collection calls and correspondence in a fast-paced environment, prioritizing goals and managing multiple responsibilities.
- Provide excellent customer service, resolving client discrepancies and short payments while maintaining delinquency levels.
- Reconcile customer disputes regarding payment of outstanding balances.
Required Skills and Qualifications
">- Mandatory bilingual proficiency in Spanish and English.
- Strong communication, problem-solving, and time management skills.
- Ability to work in a team-oriented environment with a focus on results-driven performance.
- Accounts Receivable experience is an asset.
What We Offer
">- Competitive compensation package including base salary ($45,000 per year) and incentives.
- A comprehensive benefits package.
- Ongoing training and development opportunities.
- Paid time off, including vacation and holidays.
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