Relationship Manager

2 weeks ago


Smyrna, Georgia, United States VyStar Credit Union Full time
Job Summary

VyStar Credit Union is seeking a highly skilled and motivated Relationship Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional member experiences, identifying member needs, and growing consumer and business relationships by offering personalized financial solutions.

Key Responsibilities
  • Deliver outstanding member service through personalized interactions, ensuring a positive and professional experience.
  • Identify member cues, ask open-ended discovery questions, and develop tailored financial solutions to meet their needs.
  • Understand and effectively communicate the value proposition of VyStar Credit Union's products and services.
  • Process various transactions, open accounts, and handle loan applications in a timely and accurate manner.
  • Provide additional services to members, including account maintenance, notary services, and wire transfers.
  • Support and participate in Credit Union initiatives and campaigns.
  • Exercise sound judgment and discretion while maintaining compliance with established guidelines.
  • Work independently to accomplish tasks and achieve goals.
  • Exhibit a high degree of integrity, trustworthiness, and professionalism in all interactions.
Requirements
  • High School Diploma or equivalent required; Associate's degree preferred.
  • Previous experience in sales and/or customer service, preferably in a financial institution or related field.
  • Excellent listening, verbal, and written communication skills.
  • Proficient in the use of the Internet and Microsoft Office.
  • Outgoing personality and strong desire to help people.
  • Professional appearance and attitude.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Strong critical thinking and decision-making abilities.
What We Offer

VyStar Credit Union offers a competitive pay package, excellent benefits, and a comprehensive training program. We encourage you to become a part of our family of employees and contribute to our mission of providing exceptional member experiences.



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