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Hospital Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.
Key Responsibilities- Client Service: Provide professional, efficient, and exceptional service to clients and their pets, ensuring a welcoming and friendly experience.
- Patient Flow: Drive the flow of clients and pets through the hospital, maximizing productivity and ensuring timely service.
- Communication: Maintain effective communication with associates and clients, ensuring clear understanding of services and expectations.
- Care Coordination: Coordinate the care of clients and pets, influencing clients to return and refer their friends and families.
- Education: High School Diploma or equivalent preferred.
- Experience: One year related experience required, with customer service preferred.
- Medical Background: Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
This position requires special hours, including working weekends and evenings. You will be routinely exposed to a variety of pets and may be required to work in a fast-paced environment.