Account Management Specialist

3 days ago


Charlotte, North Carolina, United States Riverstone Logistics Full time
Job Overview

Riverstone Logistics is a leading provider of final mile deliveries, serving clients across the United States. We are seeking an Account Coordinator to join our team and contribute to our mission of delivering exceptional customer experiences.

This role requires a detail-oriented individual with strong communication and problem-solving skills. The successful candidate will have a Bachelor's Degree in Accounting or a related field and experience in accounting and freight management.

The estimated salary for this position is $60,000 - $70,000 per year, depending on location.

Key Responsibilities:

  • Manage daily operations, including posting shipments, answering inbound calls, and collaborating with sales teams.
  • Track shipments, update notes, and communicate with customers.
  • Ensure timely payments to carriers and collection from customers.
  • Respond to customer inquiries and escalate issues when necessary.
  • Collect and process proof of delivery documents and invoices.

Physical Demands and Work Environment:

The physical demands of this role include remaining stationary for long periods, communicating effectively with coworkers and external stakeholders, and maneuvering around the work area. Extended work hours and travel may be required.



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