Contact Center Professional

4 days ago


Newport, Rhode Island, United States LADGOV CORPORATION Full time
Contact Center Professional

LADGOV CORPORATION is recruiting for a Contact Center Professional to work in our Newport, RI office.

This position offers an estimated annual salary of $45,000 - $55,000.

About the Job:
  • The successful candidate will provide exceptional customer service by responding to phone calls, emails, and walk-in inquiries.
  • This role involves operating the Code 15 Media Center, which includes generating, logging, and tracking various documents and communications.
  • The chosen individual will also be responsible for preparing reports, managing correspondence, developing databases, scheduling classes, updating materials, and documenting data in the ACS Client Tracking System (CTS).
Qualifications:
  • A bachelor's degree is mandatory.
  • A minimum of two years of relevant experience is desired.


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