Operations Director
5 days ago
At Gecko New York, we are seeking a strategic and results-driven Operations Director to oversee the operational excellence of our fast-growing food service organization. The successful candidate will be responsible for developing and implementing strategies to optimize performance, ensure exceptional guest experiences, and drive overall business growth. This leader will manage a multi-unit operation, focusing on scalability, profitability, and maintaining brand standards.
**Key Responsibilities:**
- Develop and execute operational strategies to achieve company goals, including revenue growth, cost control, and operational efficiency.
- Oversee the performance of all locations, ensuring adherence to quality, service, and cleanliness standards.
- Lead and mentor district and general managers, providing guidance and support to foster a culture of excellence and accountability.
- Establish and monitor KPIs, analyzing data to identify trends and implement performance improvement initiatives.
- Collaborate with cross-functional teams, including marketing, finance, and HR, to align operations with overall business objectives.
- Drive innovation in processes, technology, and systems to enhance operational effectiveness and customer satisfaction.
- Manage budgets, forecast expenses, and ensure financial targets are met or exceeded.
- Ensure compliance with health, safety, and regulatory standards across all locations.
- Champion employee engagement and professional development, creating pathways for career growth within the organization.
- Identify new market opportunities and contribute to expansion planning and execution.
**Qualifications:)
- Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
- 10+ years of leadership experience in multi-unit operations within the food service or hospitality industry.
- Proven track record of driving operational success and scaling businesses in a competitive environment.
- Strong financial acumen with experience in budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on long-term strategy.
- Knowledge of industry trends, best practices, and emerging technologies.
- Willingness to travel as needed to oversee locations and support teams.
**Estimated Salary:** $120,000 - $150,000 per year, depending on experience. Benefits include comprehensive health insurance, generous paid time off, and opportunities for professional development and career advancement.
We invite experienced professionals to apply for this exciting opportunity.
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