Strategic Accounts Transformation Manager

2 days ago

Redwood City, California, United States CLevelCrossing Full time

CLevelCrossing is seeking an experienced Strategic Accounts Transformation Manager to lead a team of strategic account executives in driving business growth and transformation for our top-tier clients.

About the Role

We're looking for a seasoned sales leader with a proven track record of managing complex sales cycles, building long-term customer relationships, and driving revenue growth.

The successful candidate will have 10 years of solution sales experience, preferably in SaaS, accounting/ERP applications, CRM, business intelligence, or other software solutions. They will be able to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems.

As a trusted advisor to our clients, the Strategic Accounts Transformation Manager will drive customer value realization, opportunity progression, and exceed quota and retention goals. They will work closely with our existing customers, further pioneering business transformation, expanding CLevelCrossing's footprint and value.

Responsibilities:

  • Complete CLevelCrossing's in-depth onboarding and sales training to become an expert in our messaging, products, services, and unique sales approach.
  • Grow a long list of satisfied customers who are all winning in the Subscription Economy.
  • Deliver consistent performance throughout the franchise; overachieving franchise growth and retention goals.
  • Prioritize day-to-day activity that balances progress of both current and future franchise pipeline whilst driving customer success.
  • Promote the team to leverage partners and get partners involved early.
  • Ensure team's data is clean and current through deal reviews and inspection.
  • Accurately forecast sales outlook and provide the state of the franchise weekly to the second line manager.
  • Participate as executive sponsor and mentor team on customer meetings, consistently advocating customer value.
  • Conduct 1:1s with your team, coaching and broadening their thinking on account strategy and tactics and mentoring their customer-facing skills.
  • Prioritize rep enablement, support your team to ensure they have what they need to be successful and take corrective action when help is needed.

Requirements:

  • Proven record of leading a value-driven team of strategic account executives in an enterprise sales organization.
  • Enterprise strategic sales manager experience with a record of developing great sales reps.
  • Ability to mentor others to develop C-Level Executive presence in large organizations and how to effectively manage a matrixed organization for consistent results.
  • Passion for building long-term customer and partner relationships.
  • Appreciation for and ability to drive compliance with sales reps on a regular cadence, including: adherence to a customer engagement process, data hygiene, and reporting.
  • Superlative ability to get others to effectively manage their current and future book of business, forecast accurately and drive the holistic goals of the business.
  • Ability to travel when required.
  • Bachelor's degree (sales training methodologies is a plus).

Salary:$180,000 - $220,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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