Customer Service Representative
4 weeks ago
Job Overview
We are seeking a highly skilled Customer Service Representative to join our team at Pilot Company (SSC). As a key member of our Commercial Customer Service team, you will be responsible for providing exceptional customer service to our clients and SC Sales staff.
Responsibilities
* Answer customer calls, emails, and faxes in a timely and professional manner
* Work with Operations to ensure timely and accurate delivery of fuel and oil products
* Provide product information, account status, and delivery details to customers
* Set up new delivery locations and input orders into our SC Billing System and Dispatch Module
Requirements
* High school diploma or equivalent
* Excellent customer service and communication skills
* Ability to multitask and problem-solve in a fast-paced environment
* Basic computer skills and knowledge of Microsoft Word and Excel
* Bilingual Spanish/English preferred
What We Offer
* Competitive pay and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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