Administrative Assistant
4 weeks ago
We are seeking a highly skilled and customer-focused Administrative Assistant to join our team at Specialty Cleaning Products. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Your primary responsibilities will include:
- Providing knowledgeable and courteous responses to customer inquiries via phone, email, and support tickets
- Assisting customers with ordering and processing their requests
- Collaborating with our logistics team to ensure timely and accurate order fulfillment
- Following up with customers to ensure their satisfaction and resolve any issues
- Developing and maintaining a deep understanding of our products and services to provide expert support
We are looking for a self-motivated and organized individual with excellent communication and problem-solving skills. If you are a team player with a passion for delivering exceptional customer experiences, we encourage you to apply.
Key Skills:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Google/Microsoft suite
- Experience in e-commerce or customer-facing roles a plus
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
- A chance to work with a innovative and customer-focused company
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