Help Desk Operations Analyst

2 weeks ago


Stafford, Virginia, United States ECS Limited Full time
Help Desk Operations Analyst Job Summary

We are seeking an experienced Help Desk Operations Analyst to join our team at ECS Limited. The ideal candidate will have a proven track record of providing quality customer service and technical support.

Responsibilities:
  • Provide technical assistance and support to application users.
  • Maintain accurate records of support requests and solutions.
  • Develop and implement effective procedures for resolving technical issues.

Estimated Salary: $75,000 - $90,000 per year.

Requirements:
  • 3+ years' previous experience in Help Desk operations.
  • Active Top-Secret Clearance.
  • Strong organizational and analytical skills.


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