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Senior Programme Manager, EU Operations Concessions

2 months ago

Aurora, Colorado, United States Aurora Ventures Full time
About the Role

We are seeking a highly skilled Senior Programme Manager to join our EU Operations Concessions team. As a key member of the team, you will be responsible for overseeing end-to-end operations for Controllable Concessions, Undeliverables, and Unreturned items in the EU Amazon Fulfillment network.

Key Responsibilities
  • Lead EU-wide initiatives to improve the customer experience by identifying, analyzing, and resolving operational issues in the First Mile, Middle Mile, and Last Mile.
  • Collaborate with various stakeholders across the business to drive business decisions and shape the future of Amazon.
  • Conduct research and analysis to identify new solutions and opportunities for growth.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
About the Team

The EU Operations Concessions team is responsible for overseeing end-to-end operations for Controllable Concessions, Undeliverables, and Unreturned items in the EU Amazon Fulfillment network. We are a dynamic and fast-paced team that is passionate about delivering exceptional customer experiences.

What We Offer

As a Senior Programme Manager at Aurora Ventures, you will have the opportunity to work on high-impact projects that drive business growth and improve customer satisfaction. You will be part of a collaborative and supportive team that is dedicated to excellence and innovation.