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Junior Client Support Specialist

2 months ago

Los Angeles, California, United States Cintron Solutions Full time
Position Overview

Cintron Solutions is a privately held marketing and sales organization dedicated to creating direct and impactful service initiatives that connect brands with their target audiences. We are currently on the lookout for exceptional individuals to become part of our Client Support Specialist Team.

The Junior Client Support Specialist plays a crucial role in delivering a smooth and memorable customer sales journey. The ideal candidate is a skilled communicator who is enthusiastic about a service-oriented position and excels in a team-driven environment. If you identify as a collaborative individual and seek to join a company that values community and positive impact, we invite you to consider this opportunity.

Key Responsibilities:

  • Interact directly with prospective clients by responding to inquiries regarding our offerings during the sales process.
  • Address customer inquiries, concerns, and issues related to order requests and sales.
  • Recommend product solutions tailored to meet the unique needs of each client.
  • Collect and analyze customer data to generate insightful product or service reports.
  • Work alongside the team to meet shared sales targets and objectives.
  • Stay informed about our product range to provide precise information and maintain a competitive edge in the market.
  • Perform additional tasks as assigned.

Qualifications:

  • A high school diploma or equivalent is mandatory.
  • A Bachelor’s Degree in Business Administration, Marketing, or Communications is advantageous.
  • 1-2 years of experience in a customer service, sales, or relevant role involving direct client interaction is essential.
  • A positive mindset and a solution-oriented approach are required.
  • Basic knowledge of customer service and sales principles, including active listening, relationship building, product knowledge, and maximizing every interaction.
  • Outstanding verbal and interpersonal skills with a high level of professionalism.
  • Able to work effectively both as part of a team and independently.

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