Client Support Specialist
1 day ago
The Salvation Army is seeking a dedicated and compassionate Client Aide to provide support and care to residents in our program. As a Client Aide, you will be responsible for ensuring the well-being and safety of our residents, providing guidance and support, and maintaining a clean and organized living environment.
Key Responsibilities- Provide professional and compassionate care to residents, responding to their needs in a timely and courteous manner.
- Monitor residents' rooms and common areas to ensure a safe and clean environment.
- Explain rules and procedures to residents and ensure they adhere to program policies and procedures.
- Complete intakes and update HMIS data as needed.
- Document and report unusual occurrences, incidents, and injuries.
- Assist Case Managers and Facility Services Aides in completing documentation and tracking residents upon discharge.
- Answer and direct incoming calls to the appropriate individuals in a courteous and professional manner.
- Monitor clients' medication and assist with kitchen duties as needed.
- A minimum of 60 units of education or equivalent work experience.
- A valid Class C California Driver's License.
- Bilingual English/Spanish preferred.
- Must pass a criminal background check.
- Ability to obtain annual TB test and complete other required Salvation Army training.
The Client Aide will work in a fast-paced environment, requiring the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. The ability to operate a computer, fax, and telephone is also required. The Client Aide must be able to lift up to 25 pounds.
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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