Client Relationship Consultant

1 week ago


Sequim, Washington, United States U.S. Bank Full time

About the Role

At U.S. Bank, we're on a journey to deliver exceptional customer experiences. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.

Key Responsibilities

  • Build and maintain relationships with customers through proactive outreach and follow-up, understanding their financial needs and preferences.
  • Identify and recommend solutions to meet customers' unique needs, leveraging our range of banking products and services.
  • Develop and maintain a deep understanding of our banking products and services, including digital offerings.
  • Provide exceptional customer service, ensuring a consistent and optimal experience for our customers.
  • Collaborate with branch team members and partners to deliver seamless service and support.
  • Stay up-to-date on industry trends and regulatory requirements, ensuring compliance and operational excellence.

Requirements

  • High school diploma or equivalent.
  • Typically 5+ years of job-related, retail banking experience or a combination of experience and commensurate training.

Preferred Skills

  • Proven ability to build and foster relationships with customers.
  • Effective communication and interpersonal skills.
  • Advanced knowledge of banking policies, procedures, and support systems.
  • Thorough knowledge of retail products and services.
  • Experience in sales campaigns and promotions.
  • Ability to explore and identify customers' true needs, leveraging a digital-first mindset.

What We Offer

  • A comprehensive benefits package, including healthcare, retirement plans, and paid time off.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

EEO and Diversity

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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