IT Support Specialist

17 hours ago


Harrisburg, Pennsylvania, United States Connections Health Solutions Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Connections Health Solutions. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance and support to our staff and users.

Key Responsibilities
  • Provide technical support and troubleshooting for a wide range of computer systems, software applications, and hardware devices.
  • Assist with the installation, configuration, and maintenance of computer systems, networks, and other related equipment.
  • Perform routine technical assistance and maintenance duties, including data entry and record keeping.
  • Assist with the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
  • Collaborate with other technical teams to resolve complex technical issues and implement new technologies.
  • Provide training and guidance to staff on the use of computer systems and software applications.
Requirements
  • High school diploma or equivalent required; higher education or relevant experience preferred.
  • 6 months of experience directly related to the duties and responsibilities specified.
  • Knowledge of a wide range of computer systems, software applications, hardware, networking, and communications.
  • Ability to perform routine preventive maintenance on systems, software, applications, hardware, networking, and communications.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
What We Offer
  • Full-time employment with comprehensive benefits, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development in a dynamic and supportive work environment.
  • A competitive salary range of $22.75 to $28.12 per hour, based on experience and qualifications.


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