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Automotive Sales Representative
2 months ago
Westbury Jeep Chrysler Dodge Inc is a leading member of the VIP Automotive Group, renowned for its exceptional leadership and customer-centric culture. As an Automotive Sales Representative, you will be part of a professional work environment, with opportunities for continuous training and career advancement.
Our mission is to deliver exceptional value and experiences for every customer, surpassing our competitors. We strive to be the premier provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.
Our team members enjoy a positive working environment with opportunities for professional growth and development. We are committed to creating a culture of excellence, where our staff can thrive and reach their full potential.
Key Responsibilities:
- Achieve sales and leasing targets for both new and used vehicles, meeting dealership standards for gross profit, volume, and customer satisfaction.
- Address the transportation needs of potential vehicle buyers.
- Achieve a minimum monthly target of 12 unit sales/leases, including timely delivery.
- Welcome and assist customers entering the showroom or sales lot.
- Aid customers in selecting a suitable vehicle by understanding their preferences and requirements.
- Communicate product performance, applications, and benefits effectively.
- Provide information on optional equipment available for customer purchase.
- Offer test drives to prospects in accordance with dealership procedures.
- Utilize the dealership's sales control and follow-up system.
- Demonstrate a strong commitment to ensuring customer satisfaction.
- Familiarize oneself with and adhere to federal, state, and local laws governing retail automobile sales.
- Establish personal income goals consistent with dealership productivity standards and devise strategies to meet them.
- Attend product and sales training courses as directed by the sales manager.
- Stay informed about new products, features, accessories, and their benefits to customers.
- Understand equity and values, explaining depreciation to customers when necessary.
- Ensure the sales manager has the opportunity to meet with each customer.
- Direct 100 percent of closed deals to the finance and insurance manager, providing complete and accurate paperwork.
- Write comprehensive sales orders and process paperwork in line with established dealership policies.
- Prepare sold vehicles for customer delivery before their arrival.
- Deliver vehicles to customers, ensuring they understand the vehicle's features, warranty, and paperwork.
- Introduce customers to service department personnel, emphasizing the quality and efficiency of available service repairs and maintenance.
- Schedule the first service appointment for customers.
- Follow up on post-delivery items, tag/title work, we-owes, and special requests to ensure all customer expectations are met.
- Maintain an owner follow-up system to encourage repeat and referral business, contributing to customer satisfaction.
- Manage a prospect development system.
- Review and analyze daily, weekly, monthly, and yearly actions to enhance time utilization and planning effectiveness.
- Attend sales meetings.
- Maintain a professional appearance.
Qualifications:
To excel in this role, candidates must perform each essential duty satisfactorily. The requirements below represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided for individuals with disabilities.
Benefits:
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Employee Discounts on Vehicle Purchases, Parts, and Service
- Paid Time Off
- Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
- Comprehensive Employee Recognition Programs
- Opportunities for Career Advancement
- Professional Development Assistance
- Retirement Plan
Schedule:
Monday to Friday
Weekend availability
Supplemental Pay Types:
Bonus Pay
Commission Pay
