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Client Services Director

1 month ago

Toms River, New Jersey, United States BAYADA Home Health Care Full time

{"h1": "Client Services Manager", "p": "At BAYADA Home Health Care, we are seeking a highly skilled and compassionate Client Services Manager to join our team in Toms River, NJ. As a Client Services Manager, you will be responsible for providing exceptional customer service and quality home care to our clients. You will focus on managing coordination of client services and emergent scheduling issues, while also building lasting relationships with clients, referral sources, payors, and community organizations.

Key Responsibilities:

* Provide superior customer service and quality home care
* Focus on managing coordination of client services and emergent scheduling issues
* Manage your Client Services Manager caseload while proactively growing it
* Build lasting relationships with clients, referral sources, payors, and community organizations
* Develop strong, communicative relationships with the team
* Maintain effective fiscal management of your caseload by monitoring metrics
* Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Requirements:

* Bachelor degree is preferred
* Prior medical office or home care experience preferred
* Prior supervisory experience a plus
* Demonstrated record of successfully taking on increased responsibility (goal achievement)
* Ambition to grow and advance beyond current position
* Strong computer skills required (electronic medical record)
* Excellent communication and interpersonal skills

Why Choose BAYADA?

* BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business
* Glassdoor Best Places to Work in 2018 and 2019
* Forbes 2020 Best Places to Work for Women
* Paid Weekly
* Mon-Fri work hours
* AMAZING culture
* Strong employee values and recognition
* Small team at a local office
* Growth opportunities
* BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

Equal Opportunity Employer

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.

We strongly encourage applications from people with these identities or who are members of other marginalized communities.