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Administrative Support Specialist

2 months ago

Highland Mills, New York, United States Ryan Crosby - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
As an Administrative Support Specialist - State Farm Agent Team Member with Ryan Crosby - State Farm Agent, you will play a crucial role in delivering outstanding client interactions that contribute to the success of a thriving insurance agency. Your meticulous attention to detail, strong customer service aptitude, and genuine desire to assist others make you an excellent candidate for this position.

We are eager to connect with individuals who embody the customer-centric and compassionate qualities we seek. We foresee numerous opportunities for internal advancement for motivated and sales-oriented professionals.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-oriented, needs-based assessment approach to inform clients about various insurance choices.
  • Exhibit exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
  • Commitment to exceptional customer service.
  • Aptitude for connecting with clients, addressing their inquiries, and foreseeing their requirements.
  • Strong communication abilities to assist clients and collaborate with other team members.
  • Proactive approach to problem resolution.
EMPLOYEE BENEFITS:
  • Hourly compensation with potential commission/bonus.
  • Opportunities for professional growth and advancement within the office.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience for career development.
  • Simple IRA plan.
  • Reimbursement for licensing expenses.
  • Flexible working hours.