Hospitality Server
2 days ago
We are seeking a skilled and enthusiastic Cocktail Server to join our team at Prairie Knights Casino. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests, ensuring their expectations are exceeded.
Responsibilities- Obtain an assigned section/station from the Food & Beverage Shift Supervisor at the start of the work shift.
- Receive drink and/or food orders from guests by up selling and suggestive selling, answering any questions about the specials offered.
- Relay orders to the Bartender and/or culinary staff by swiping the micros card.
- Serve the order to the guest, collect money, and make change.
- Observe guests to ensure their expectations are exceeded.
- Be RBS certified and practice this knowledge daily.
- Maintain, stock, and cleanliness of assigned sections, displaying teamwork with co-workers when needed in other sections.
- Accountable for all monies collected, waste tickets, comp tickets, and charge tickets needed for their drop procedure at the end of the shift.
- Assist in other departments when necessary or for training.
- Maintain Title 31 Compliance accurately.
- Must be age 21 or older.
- Must qualify for Tribal Non-Gaming License.
- High school diploma or GED preferred, but not required.
- Must be able to communicate in the primary language of the work location.
- Knowledge of bar drinks and wines helpful.
- Outgoing, with a pleasant personality and strong sense of guest service.
- Ability to perform simple mathematical calculations.
- Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
- Good sense of balance, ability to bend and kneel, and ability to lift trays of drinks frequently weighing up to 20 pounds.
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