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Luxury Retail Sales Associate

2 months ago

Oak Brook, Illinois, United States Longchamp USA , Inc. Defunct Full time
About Longchamp USA, Inc.

Longchamp USA, Inc. is a leading luxury goods company based in Paris, France. With a presence in over 25 countries and a team of 3,500 individuals, we are committed to creating and distributing high-quality fashion and leather goods that are both fair and beautiful.

Job Summary

We are seeking a talented Luxury Retail Sales Associate to join our team at Nordstrom in Oakbrook, IL. As a Luxury Retail Sales Associate, you will be responsible for generating and maximizing sales through effective client persuasion, maintaining extensive knowledge of products and merchandise care, and developing and managing client books to foster long-term relationships.

Key Responsibilities
  • Generate and maximize sales through effective client persuasion and product knowledge.
  • Maintain up-to-date knowledge of new items, customer service guidelines, and store policies.
  • Develop and manage client books to foster long-term relationships and drive sales.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Requirements
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
Benefits
  • Gym Reimbursement
  • Bonus eligibility
  • Local management and a family-run business where your work will be valued