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Luxury Retail Sales Associate

4 weeks ago

Oak Brook, Illinois, United States Longchamp USA, Inc. Full time
Job Summary

We are seeking a skilled Luxury Retail Sales Associate to join our team at Longchamp USA, Inc. in Oakbrook, IL. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service and create a personalized shopping experience for clients
  • Generate and maximize sales through effective client persuasion and product knowledge
  • Maintain extensive knowledge of products and merchandise care
  • Stay updated on new items, customer service guidelines, and store policies
  • Assist with mailings, answer phones, and process phone orders
  • Contribute to floor moves, merchandising, and display efforts
  • Support processing and replenishing of merchandise
  • Tag merchandise as needed, not limited to sales periods
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
Requirements
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education
  • Three plus years of high-end retail, boutique, or sales experience
  • Proficient in inventory management, customer sales, and merchandising
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks
Compensation

$00 + per hour