Assistant General Manager
2 weeks ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at SafeSplash Swim School. As a key member of our senior management staff, you will be responsible for overseeing all aspects of our swim program and customer service.
Key Responsibilities- Provide exceptional customer service and respond to customer inquiries in a professional and courteous manner.
- Manage customer registration and class scheduling, ensuring seamless and efficient operations.
- Administer all SafeSplash policies and procedures, maintaining accuracy and integrity of customer records.
- Lead and manage the SafeSplash staff, promoting a positive and productive work environment.
- Perform swim instruction and other duties as necessary to support the success of our swim program.
- Exceptional customer service skills and ability to work effectively in a team environment.
- Strong leadership skills and ability to motivate and develop staff.
- Strong communication skills, including interpersonal and telephone presence.
- Ability to work any day of the week and maintain flexibility in scheduling.
- Strong computer skills and ability to learn new software and systems.
- Previous experience in swim instruction and leadership roles.
- Experience working with children and families in a swim program setting.
- Knowledge of swimming pool maintenance and operation.
- Bachelor's degree or equivalent in a related field.
- A company culture of trust and support.
- Paid training in the SafeSplash Curriculum.
- SafeSplash Brands Curriculum Certification.
- Competitive wages and quarterly bonuses tied to performance.
- Flexible hours and opportunities for career growth.
- Free swim lessons for immediate family members.
- Health insurance and personal time off.
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