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Customer Service Representative-Flooring Services

4 weeks ago

Pearland, Texas, United States FS Bulider Resources Full time
Job Summary: We are seeking a skilled Customer Service Representative to join our Flooring Services team. As a Customer Service Representative, you will be responsible for providing excellent customer service in a professional, efficient, and timely manner.

Key Responsibilities:
  • Entering customer details and order specifications
  • Responding to various communications in a professional and courteous manner
  • Updating records for reselections and/or rescheduled installs
  • Assisting customers with order resolutions
  • Working harmoniously with others to ensure daily expectations are achieved
  • Adhering to confidentiality regulations
  • Proofreading data and ensuring accuracy
Requirements:
  • 1-3 years of customer service experience preferred
  • High School Diploma/GED/College required
  • Ability to type 40 WPM preferred
  • Excellent communication and interpersonal skills
  • Positive attitude and drive to succeed
Benefits:
  • Medical, Dental, and Vision coverage
  • 401K
  • Paid Holidays
  • Vacation and Personal Time
  • Employee appreciation events
Equal Opportunity Employer: FS Builder Resources and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.