Customer Service Ambassador

5 days ago


Richmond, California, United States Crunch Fitness Brook Road Full time

Job Title: Customer Service Ambassador

Location: Crunch Fitness Brook Road

The Customer Service Ambassador role is responsible for ensuring all members, guests, and prospective members receive top-notch customer service. Key responsibilities include greeting and checking in members, answering phone calls in a professional manner, informing prospective members about membership options and current promotions, facilitating account updates, maintaining retail inventory, operating the POS system, and contributing to a clean and organized club environment.

Salary: $12-$13 per hour (part-time)

Requirements:

  • High school diploma or equivalent
  • 1 year of customer service experience (preferred)
  • CPR/AED certification (preferred)
  • Basic computer proficiency
  • Professional attitude, upbeat personality, and effective communication skills

Additional Information: Evening position, must pass drug screening and background check, and be able to use finger scan technology.



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