Veterinary Clinic Receptionist
6 days ago
Baxter Veterinary Clinic seeks a highly skilled and compassionate Client Service Representative to join our team. This is a full-time position with a competitive salary of $45,000 - $55,000 per annum.
About the RoleThis role offers an excellent opportunity for someone who is passionate about animal care and customer service to work in a fast-paced veterinary clinic environment. As a Client Service Representative, you will be responsible for providing exceptional patient and client experience, ensuring seamless communication between clients and veterinarians, and maintaining accurate records.
Key Responsibilities- Patient and Client Communication: Greet clients warmly, answer phone calls promptly, and provide clear information about services, treatments, and payment options.
- Scheduling and Record-Keeping: Manage appointments, maintain accurate records, and ensure timely reminders and notifications.
- Cash Handling and Payment Processing: Process payments, handle cash transactions, and manage credit card processing.
- Client Education and Support: Provide education on animal care, wellness, and prevention, and offer support during challenging situations.
- Education: High school diploma or equivalent required; degree in a related field (e.g., animal science, business) preferred.
- Experience: 1+ year of customer service experience in a fast-paced environment; veterinary practice experience a plus.
- Skills: Excellent communication, problem-solving, and organizational skills; ability to multitask and prioritize tasks efficiently.
- Personal Qualities: Compassionate, empathetic, and professional demeanor; strong attention to detail and accuracy.
Baxter Veterinary Clinic offers a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. If you are passionate about animal care and customer service, we encourage you to apply for this exciting opportunity.
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