Pharmacy Customer Service Associate
3 days ago
Job Title: Pharmacy Customer Service Associate
Job Summary: We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities:
- Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Process prescriptions accurately and efficiently, including retrieving, counting, and pouring pharmaceutical drugs.
- Maintain a clean and organized pharmacy environment, including restocking shelves, cleaning equipment, and disposing of hazardous waste.
- Assist with inventory management, including ordering, unpacking, and storing pharmaceuticals.
- Process manual claims for third-party program prescription services in a timely and efficient manner.
- Perform other duties as assigned by the Pharmacy Manager, including utilizing pharmacy systems to enter patient and drug information.
Requirements:
- High school diploma or equivalent required.
- PTCB certification or ability to obtain within 6 months.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask.
- Basic computer skills and knowledge of pharmacy systems.
What We Offer:
- Competitive hourly rate.
- Opportunities for career advancement.
- Comprehensive training program.
- PTCB certification reimbursement.
How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
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