Field Service Representative II
7 days ago
We are seeking a highly organized and detail-oriented Field Service Representative II to join our team at Canon Business Process Services. In this role, you will be responsible for performing a variety of office services functions, including mail processing and distribution, copying and scanning, and hospitality services.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to internal and external clients, ensuring total satisfaction through proactive problem identification and resolution.
- Mail and Package Handling: Receive, sort, and deliver incoming mail and packages, and prepare outgoing mail and packages for dispatch.
- Supply Management: Organize and distribute supplies to clients, and monitor inventory levels to ensure adequate stock.
- Copying and Scanning: Operate copying and scanning equipment, and produce high-quality copies and scans as needed.
- Administrative Support: Provide administrative support to clients, including answering phones, taking messages, and greeting visitors.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 5+ years of experience working in a mailroom or professional office environment.
- Skills: Excellent customer service skills, ability to work independently, and proficiency in computer software and equipment.
What We Offer:
- Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
- Comprehensive Training: We provide comprehensive training and development programs to help you advance in your career.
- Positive Work Environment: We strive to create a positive and supportive work environment that promotes employee satisfaction and well-being.
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