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Field Service Representative II

2 months ago

Houston, Texas, United States Canon Business Process Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Service Representative II to join our team at Canon Business Process Services. In this role, you will be responsible for performing a variety of office services functions, including mail processing and distribution, copying and scanning, and hospitality services.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to internal and external clients, ensuring total satisfaction through proactive problem identification and resolution.
  • Mail and Package Handling: Receive, sort, and deliver incoming mail and packages, and prepare outgoing mail and packages for dispatch.
  • Supply Management: Organize and distribute supplies to clients, and monitor inventory levels to ensure adequate stock.
  • Copying and Scanning: Operate copying and scanning equipment, and produce high-quality copies and scans as needed.
  • Administrative Support: Provide administrative support to clients, including answering phones, taking messages, and greeting visitors.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 5+ years of experience working in a mailroom or professional office environment.
  • Skills: Excellent customer service skills, ability to work independently, and proficiency in computer software and equipment.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Comprehensive Training: We provide comprehensive training and development programs to help you advance in your career.
  • Positive Work Environment: We strive to create a positive and supportive work environment that promotes employee satisfaction and well-being.