Mortgage Collections Expert
7 days ago
Selene Holdings, a leading financial services firm, seeks a Mortgage Collections Expert to join their team. This role plays a vital part in ensuring the success of our mortgage servicing business by maintaining strong relationships with clients and borrowers.
As a Mortgage Collections Expert, you will be responsible for collecting payments from borrowers who are delinquent on their mortgage loans. You will work closely with the loan resolution team to identify and address any issues that may be hindering payment collection. Your excellent communication skills, attention to detail, and ability to multi-task will make you an asset to our team.
The ideal candidate will have a high school diploma or equivalent and at least two years of experience in a call center or mortgage industry setting. Knowledge of Black Knight products and default areas such as bankruptcy, foreclosure, REO, etc. is highly desirable. Bi-lingual language skills are also a plus.
Responsibilities:- Collect payments from delinquent borrowers
- Work closely with the loan resolution team to address any issues
- Maintain accurate records and reports
- Meet monthly performance goals
- High school diploma or equivalent required
- At least two years of experience in a call center or mortgage industry setting
- Knowledge of Black Knight products and default areas
- Bi-lingual language skills a plus
Selene Finance LP offers a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, employee assistance program, flexible spending account, health savings account, paid holidays, company-paid life insurance, and matching 401(k) plan. The estimated salary for this position is $50,000 - $60,000 per year, depending on experience and location.
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