Home Loan Support Specialist

2 days ago


West Jordan, Utah, United States Discover Full time

Discover is seeking an experienced Home Loan Support Specialist to join our team. As a key member of our Home Loans department, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.

In this role, you will scrub inbound and outbound leads prior to transferring borrowers to initiate their application. You will also actively manage and escalate risk and customer-impacting issues within your day-to-day role.

You will work closely with our retail, customer, lending, and benefits teams to provide seamless support to our customers. If you have a passion for delivering exceptional customer experiences and have a strong desire to grow and learn, we encourage you to apply.

The estimated salary for this position is $70,000 - $85,000 per year, depending on experience and qualifications.


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