Teller - Balltown Road Branch

3 days ago


Schenectady, New York, United States Trustco Bank Full time
Job Title: Teller

Reports to: Branch Manager

FLSA Status: Non-exempt

Salary Grade: NE08

Supervisory Responsibility: No

Job Summary:

Deliver exceptional customer service by providing accurate and efficient transaction processing. Ensure adherence to bank operational and security policies, maintaining customer confidentiality.

Key Responsibilities:
  • Process deposits, verifying cash and endorsements, and issue receipts.
  • Cash checks and process credit card payments.
  • Cross-sell bank products and services.
  • Issue money orders and bank checks.
  • Accept loan payments and process night deposit bags.
  • Admit customers to safe deposit boxes.
  • Answer customer inquiries and provide account balances.
  • Balance transactions and verify cash totals.
  • Balance Automated Teller Machines.
  • Maintain reports and logs for record retention.
  • Continuously develop banking knowledge and sales skills through training and education.
Requirements:
  • High School Diploma or equivalent education or experience.
  • Customer service experience.
  • Cash handling experience.
  • Effective verbal communication skills.
  • Well-organized with the ability to manage multiple tasks.
  • Ability to work well in small groups.
Preferred Qualifications:
  • Previous banking experience.
Work Environment:

Typical office/retail environment with ambient room temperatures, lighting, and equipment.

Occasional travel may be required.

Ability to lift 10-20 lbs, stand for long periods, and use hands to operate office machines.


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