Domestic Client Services Manager

1 week ago


Madison, Wisconsin, United States Estes Forwarding Worldwide Full time
Job Title: Domestic Client Services Manager

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients across various industries via air, ground, and ocean freight.

A subsidiary of Estes Express Lines, EFW is uniquely backed by Estes Express Lines' extensive line haul network, offering clients a hybrid transportation network.

The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We offer a comprehensive benefits package, including:

  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program
Job Responsibilities:

The Domestic Client Services Manager is responsible for developing business in EFW's core services:

  • Domestic, Truckload, and Tradeshow, through sales techniques, market and industry knowledge, and superior customer service.
  • Business development, operations, and pricing.

To perform this job successfully, an individual must satisfactorily perform each essential duty.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Requirements:

The ideal candidate will have:

  • Intermediate proficiency in Microsoft Office, internet, web-based and job-specific software applications.
  • Ability to interact effectively with all levels of the organization.
  • Excellent oral and written communication skills.
  • Excellent project management skills.
  • Effective time management skills.
  • Ability to prioritize, manage time effectively, escalate issues appropriately, and keep information confidential.

The candidate must be eligible to work in the United States and be able to pass a drug screen and background check.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.



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