Veterinary Client Service Representative

6 days ago

Madison, Wisconsin, United States VCA Full time

{"Benefits": "We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and sick time, 401(k), and generous employee pet discounts.", "Job Responsibilities": "As the face of VCA, the Client Service Representative sets the tone for the practice by providing exceptional customer service, answering phone calls, and guiding clients and their pets to exam rooms. They also place outbound calls for follow-ups, present and explain fees, and recommend products and services.", "Key Skills": "Customer service, communication, problem-solving, and multitasking skills are essential for this role. The ideal candidate will be able to work in a fast-paced environment and maintain a positive attitude.", "About VCA": "VCA Animal Hospitals is a leading provider of veterinary care, with a mission to deliver exceptional service and care to our clients and their pets. We are committed to providing a positive and supportive work environment for our employees.", "Why Work for VCA": "At VCA, we offer a competitive wage, opportunities for professional growth and development, and a comprehensive benefits package. We are proud to be an Equal Opportunity Employer - Veterans / Disabled.", "Job Summary": "We are seeking an experienced Client Service Representative to join our team in Madison, WI. The ideal candidate will have a strong customer service background and be able to work in a fast-paced environment.", "Requirements": "A high school diploma or equivalent is required, and previous customer service experience is preferred. The ideal candidate will be able to work in a team environment and maintain a positive attitude.", "Equal Opportunity Employer": "VCA Animal Hospitals is an Equal Opportunity Employer - Veterans / Disabled. We are committed to providing a positive and supportive work environment for all employees.", "Contact Information": "For a complete EEO statement, please see our career page.", "Job Type": "Full-time", "Location": "Madison, WI"}

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