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Director, Business Systems Analysis and Transformation

2 months ago

Pleasanton, California, United States BlackLine Full time
About the Role

We are seeking a highly skilled and experienced Director, Business Systems Analysis and Transformation to join our Information Technology team at BlackLine. This role is pivotal in representing the IT organization for our Sales and Marketing functions.

Key Responsibilities
  • Serve as the primary IT liaison for sales and marketing functions, understanding and translating business needs into actionable IT strategies and solutions.
  • Conduct in-depth analysis of current sales processes, identifying areas for improvement and integration to enhance efficiency and productivity.
  • Lead the requirements gathering, documentation, and validation process, ensuring clear communication and understanding between business and IT stakeholders.
  • Design and propose optimal business processes and technology solutions, aligning with the organization's goals and industry best practices.
  • Foster cross-functional collaboration among sales, marketing, IT, and other departments to ensure seamless implementation and adoption of new systems and processes.
  • Manage the end-to-end solution delivery process, liaising with technical development teams and ensuring timely and within-budget project completions.
  • Act as the subject matter expert for the Salesforce platform, ensuring its capabilities are fully leveraged to meet business objectives.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
  • Minimum of 7 years of experience in a Business Systems Analyst role or similar, with a proven track record in the sales and marketing domain.
  • Deep knowledge of sales processes, CRM platforms (Salesforce required), and marketing automation tools.
  • Experience in gathering and translating business requirements into technical specifications.
  • Strong project management skills, with the ability to lead cross-functional projects and drive successful outcomes.
  • Excellent communication and interpersonal skills, with the capability to engage and influence stakeholders at all levels.
  • Analytical and problem-solving mindset, with a keen attention to detail.
About BlackLine

BlackLine is a technology-based company with a sense of adventure and a vision for the future. We offer a culture that is kind, open, and accepting, where people can embrace what makes them unique and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.

We are committed to empowering our employees' continued growth and learning, offering a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer, and we welcome applications from all qualified candidates.