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Customer Service Representative

2 months ago

Green Bay, Wisconsin, United States Schneider Full time

Job Overview:

Schneider is seeking a Customer Service Representative to be responsible for the successful execution and completion of customer orders in a fast-paced office environment.

The ideal candidate will work closely with leaders, teams, and customers to solve issues that arise, utilizing strong written and oral communication skills to manage multiple priorities.

Key Responsibilities:

  • Create and accept customer orders in a timely and accurate manner.
  • Schedule appointments for orders and document all necessary information throughout the order creation process.
  • Collaborate with cross-functional teams to resolve customer issues and concerns.
  • Utilize technology and programs to accomplish assigned tasks and meet customer needs.

Requirements:

  • High school diploma or equivalent required; one year of customer service experience preferred.
  • Strong written and oral communication skills, with the ability to manage multiple priorities and work in a team environment.

Benefits:

  • Competitive hourly rate with additional pay for second and third shifts, as well as weekends.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Company-paid life insurance and 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program for above-average performance.