Customer Service Representative

4 days ago


Everett, Massachusetts, United States Savers | Value Village Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
What We Offer

As a Customer Service Associate with Savers | Value Village, you will enjoy a comprehensive benefits package, including:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Comprehensive training and development programs
  • Flexible scheduling and work-life balance
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including weekends and holidays
Why Join Our Team?

At Savers | Value Village, we are passionate about creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and programs to support your physical and mental well-being, including:

  • Comprehensive health and wellness programs
  • Employee assistance program (EAP)
  • Flexible spending accounts
  • Team member discounts and rewards

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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