Medical Store Customer Service Representative
4 days ago
Norco is seeking a highly skilled Medical Store Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to walk-in and phone-in customers.
Key Responsibilities:
- Greet customers in a professional and enthusiastic manner
- Answer telephone calls promptly and efficiently
- Demonstrate in-depth knowledge of medical products, including placement, availability, price, and use
- Assess customer needs for products or services and provide recommendations
- Educate patients/clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Keep the showroom stocked, clean, organized, and presentable
- Perform other tasks as assigned or necessary
Qualifications:
- High school graduate or equivalent
- Medical background/experience is a plus
- Excellent customer service skills
- Ability to work with diverse clientele
- Ability to occasionally lift and/or carry objects weighing up to 100 lbs
- Ability to sit, stand, and walk for extended periods of time
- Ability to accurately enter data into a computer and acquire a working knowledge of any software applications necessary to the position
Benefits:
- Competitive compensation package
- Employee Stock Ownership Plan (ESOP)
- Health, Vision, and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to the employee by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco, Inc. is an Equal Opportunity/Affirmative Action Employer. We are committed to providing a diverse and inclusive work environment for all employees and applicants.
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