Aerospace Logistics Account Manager
1 week ago
Job Title: Operational Account Manager - Logistics Expert
Company: Willis Global Ltd
Job Type: Full-time
Location: Miami, Florida
About the Role:
We are seeking an experienced Operational Account Manager to join our team in Miami, Florida. As an Operational Account Manager, you will be responsible for managing several top accounts, ensuring that service levels are maintained in each region where the customer has business with our company.
Key Responsibilities:
- Responsible for the operational management of several top accounts, ensuring that service levels are maintained in each region where the customer has business with our company.
- Oversight of daily operations for all areas - imports/exports/courier - but not processing jobs.
- Set up daily reports and have a feedback loop with operations.
- Global responsibility for customer, not just US.
- Regular monthly visits (on site or Teams) to present KPI and feedback to customer.
- Work closely with the CS manager on tenders in terms of carrier choice transit etc but not in terms of collating net/sell rate.
Requirements:
- Proven aerospace logistics experience.
- Customer-focused with good attention to detail and analytical thinking.
- Good knowledge of import and export processes.
- Ability to work on own initiative and manage customers and people.
- Supervisor level or above.
- Good with people, both internal and external. Must be able to develop relationships.
- Customer-focused.
- Willing to travel.
- Good analytical skills.
- Good knowledge of freight forwarding - not just US, take account of regional variances.
- Good overall aerospace industry knowledge.
What We Offer:
- An opportunity to join a leading recruitment consultancy for the supply chain & logistics industry.
- Genuine opportunities to grow within the business, supported by an award-winning team.
- Salary: up to $72,500 dependant on skills and experience.
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