Chiller Engineer/Specialist

4 days ago

Charlotte, North Carolina, United States Carrier Full time
About This Role

Carrier is seeking a highly skilled Chiller Engineer/Specialist to join our team in Charlotte, NC. As a key member of our Data Center team, you will be responsible for designing, implementing, and maintaining air- and water-cooled chillers for our data center clients.

As a Chiller Engineer/Specialist, you will work closely with cross-functional teams to execute the data center product roadmap, prioritize features and enhancements based on customer feedback and market demand, and engage with customers to gather feedback and drive product improvements.

You will also provide support and training to the sales team on data center products, solutions, and sales processes, analyze market research and analysis to identify opportunities, understand customer needs, and competitive landscape, and review and analyze key performance indicators (KPIs) and regularly track product performance against goals.

Key Responsibilities
  • Collaborate with marketing and sales teams to implement effective go-to-market plans, i.e., messaging, positioning, and sales enablement tools
  • Work closely with program teams to prioritize, align, and monitor product development
  • Partner with cross-functional teams to execute the data center product roadmap
  • Prioritize features and enhancements based on customer feedback and market demand
  • Engage with customers to gather feedback and drive product improvements
  • Provide support and training to the sales team on data center products, solutions, and sales processes
  • Analyze market research and analysis to identify opportunities, understand customer needs, and competitive landscape
  • Review and analyze key performance indicators (KPIs) and regularly track product performance against goals
Requirements
  • Bachelor's degree in Engineering
  • 5+ years of work experience in the design, sales, or applications of commercial HVAC systems
Preferred Qualifications
  • Bachelor's degree in Engineering - Mechanical, Electrical or Chemical
  • Master's degree, MBA
  • Data Center industry experience in water- or air-cooled chillers
  • Commercial applied experience i.e., centrifugal chillers, CDU's and airside
  • Selling commercial applied equipment i.e., centrifugal water-cooled and air-cooled chillers, air handling equipment
  • Marketing, product marketing, or sales experience
  • Analytical, gather and interpret data, and make data-driven decisions
  • English communication skills, written and verbal, across a broad audience
  • Effectively communicate with both technical and non-technical teams
  • Strategic thinking, seeing the big picture while paying attention to detail
  • Project management execution skills
  • Adapt and adjust approach or solutions to fit customer needs
  • Build rapport and trust with customers, i.e., clear communication, active listening, and presenting effective solutions
About Carrier

Carrier is a leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we'll support your growth with paid-for external training programs and courses.

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