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Business Development Leader

2 months ago

SaintBauzilledePutois, Occitanie, United States Abercrombie and Fitch Co. Full time
About the Role

We are seeking a highly motivated and results-driven Key Holder to join our team at Abercrombie & Fitch Co. As a Key Holder, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a culture of customer obsession, ensuring that every interaction is personalized, engaging, and memorable.
  • Communication: Effectively communicate with associates, managers, and customers to ensure seamless execution of store operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring that merchandise is properly displayed and sales floors are well-organized.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and ensure a safe shopping environment.
  • Policies and Procedures Adherence: Ensure that all associates are aware of and adhere to company policies and procedures.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Work Ethic: Demonstrated ability to work independently and as part of a team to achieve business objectives.
  • Assertiveness: Confident and assertive communication style, with the ability to influence and motivate others.
  • Applied Learning: Ability to apply learning to real-world situations, with a focus on continuous improvement.
  • Attention to Detail: Meticulous attention to detail, with a focus on ensuring accuracy and quality in all aspects of the job.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed decisions.
  • Adaptability/Flexibility: Ability to adapt to changing circumstances and priorities, with a focus on flexibility and resilience.
  • Multi-Tasking: Proven ability to handle multiple tasks and priorities simultaneously, with a focus on efficiency and productivity.
  • Stress Tolerance: Ability to work in a fast-paced environment, with a focus on managing stress and maintaining a positive attitude.
What We Offer
  • Quarterly Incentive Bonus Program: Opportunity to earn bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy, allowing for relaxation and rejuvenation.
  • Paid Volunteer Day per Year: Opportunity to give back to the community and make a positive impact.
  • Merchandise Discount: Discount on merchandise, allowing for personal shopping and style expression.
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package, ensuring peace of mind and well-being.
  • Life and Disability Insurance: Protection for you and your loved ones, in the event of unexpected circumstances.
  • Associate Assistance Program: Support and resources for associates, ensuring a healthy and happy work environment.
  • Paid Parental and Adoption Leave: Generous paid leave policy, supporting family growth and development.
  • 401(K) Savings Plan with Company Match: Opportunity to save for retirement, with a company match to boost savings.
  • Training and Development: Ongoing training and development opportunities, ensuring growth and advancement.
  • Opportunities for Career Advancement: Opportunities to advance within the company, with a focus on career growth and development.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive and supportive work environment, celebrating individuality and diversity.