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Mobile Blood Collection Specialist

2 months ago

Terre Haute, Indiana, United States Versiti Inc. Full time

Position Overview

At Versiti Inc., we blend the compassion of donors with scientific innovation and precision healthcare. Our commitment to the life-saving potential of blood donations is at the heart of our mission. We house a prestigious Blood Research Institute, facilitating essential contributions from our donors while supporting the medical field through our advanced diagnostic laboratories.

Our team comprises exceptional professionals with extensive expertise in transfusion medicine, cellular therapies, oncology, and genomics. This unique collaboration enhances patient care, optimizes service quality, and reduces healthcare costs for hospitals, blood centers, and other medical institutions. We are dedicated to enriching patient lives and empowering our healthcare partners.

Role Summary

In this role, you will operate under the guidance of department leadership, performing blood collection through phlebotomy and apheresis techniques. You will engage with donors and coordinators, ensuring a superior donation experience through exceptional customer service. Your commitment to quality service is paramount, and you will work collaboratively as a vital member of our team. Additionally, you will be responsible for safely driving the mobile collection vehicle and transporting staff efficiently.

Key Responsibilities
  • Operate mobile blood collection vehicles with a valid CDL, adhering to all DOT regulations while ensuring timely arrival at donation sites.
  • Understand and comply with all regulatory and compliance standards.
  • Exhibit our Core Values: Integrity, Innovation, Results, and Teamwork.
  • Provide excellent customer service to donors, maintaining a positive and professional demeanor.
  • Recognize and appropriately respond to distressed donors with empathy.
  • Address donor inquiries and concerns promptly, escalating issues to leadership when necessary.
  • Prepare collection sites, including setup of technology systems and quality control measures.
  • Conduct donor screenings, including health histories and mini-physical assessments.
  • Perform phlebotomy procedures and manage automation processes (Alyx and/or Trima), addressing any reactions accordingly.
  • Encourage donor participation in automation processes.
  • Prepare and package blood units for transport as needed.
  • Monitor donors for any reactions, providing care and assistance as required.
  • Facilitate post-reaction care at mobile drives, coordinating with host organizations as necessary.
  • Schedule future donation appointments for donors.
  • Travel to various local collection sites based on operational needs.
  • Work flexible hours, including evenings, weekends, and holidays.
  • Ensure a safe environment for both donors and staff.
  • Perform routine maintenance on equipment and troubleshoot issues as they arise.
  • Maintain product integrity and accurate donor identification.
  • Complete departmental records and maintain organizational standards.
  • Participate in the validation of new processes or equipment as needed.
  • Review daily work for accuracy and address unexpected results appropriately.
  • Other duties as assigned.

Qualifications

Education
  • High School Diploma or GED required.
Experience
  • 1-3 years of relevant customer-facing experience preferred.
  • Typically requires less than 1 year of job-related experience.
Knowledge, Skills, and Abilities
  • Valid driver's license with prior driving experience required.
  • Valid CDL with air brakes endorsement (B) required.
  • Familiarity with standardized work routines and equipment typically acquired through on-the-job training.
  • Ability to read and interpret documents such as operating procedures and safety guidelines.
  • Basic mathematical skills required.
  • Strong organizational skills to ensure productive workflow.
  • Flexibility to work both independently and as part of a team.
  • Attention to detail is essential.
  • Effective communication skills, including the ability to provide constructive feedback.
  • Proficiency in computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra is required.
Tools and Technology
  • Personal computer (desktop, laptop, tablet) required.
  • General office equipment (printer, fax, copier) required.
  • Vehicle navigation system required.
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook) required.
  • Screening equipment including lancets, sphygmomanometers, temperature probes, and hemoglobin analyzers required.
  • Phlebotomy collection equipment including blood mixers, Trima, and Alyx required.

Connect With Us

If you are interested in learning more about opportunities with Versiti Inc., we encourage you to reach out for general inquiries.