Administrative Support Specialist
2 weeks ago
At Havasu Regional Medical Center, we prioritize our people, recognizing their value beyond mere job functions. Our facility is a 171-bed hospital that provides a comprehensive range of services across various medical disciplines, supported by a diverse team of over 33 affiliated physicians specializing in 31 medical fields.
Location Highlights:
Lake Havasu City is renowned for its outdoor recreational opportunities, boasting a favorable climate, stunning landscapes, and the picturesque Colorado River. This area is a true haven for nature enthusiasts.
Benefits of Joining Our Team:
- Comprehensive health benefits including medical, dental, and vision for full-time staff
- Generous paid time off and extended illness bank for full-time employees
- Access to an Employee Assistance Program focusing on mental, physical, and financial wellness
- Tuition reimbursement and assistance for eligible candidates
- Opportunities for professional development and career advancement
- And additional perks
Role Overview:
Administrative Responsibilities:
Collaborates with leadership to optimize daily patient flow.
Engages in team meetings to enhance operational efficiency.
Welcomes patients and visitors, managing calls and directing them to the appropriate personnel.
Handles all patient communication needs, including scheduling and appointment reminders.
Verifies patient insurance details, including pre-certifications and authorizations, and inputs data into relevant systems.
Records and processes patient charges accurately.
Ensures charge verification and reconciliation as instructed, compiles monthly patient feedback data, and submits necessary documentation to providers.
Organizes new patient records, maintains existing files, and conducts regular checks for completeness.
Coordinates ancillary testing with other departments.
Arranges patient transportation as required.
Maintains office and medical supplies as necessary.
Clinical Responsibilities:
Under the supervision of the RN/Provider, delivers wound care in accordance with Basic Life Support (BLS) protocols and hospital policies.
Assists in vein clinic operations post-training completion.
May support patient intake and discharge processes within the defined scope of practice.
Collects patient information and prepares necessary equipment for clinical staff.
Reports any quality of care concerns to the Clinical Nurse Manager.
May perform duties related to hyperbaric oxygen therapy after completing required training.
Communicates effectively with team members regarding patient care interventions.
May serve as a Documentation Assistant in line with established policies.
Performs additional tasks as needed.
Reporting Structure:
Reports to the Clinical Nurse Manager and Program Director.
Qualifications:
Education:
- High School Diploma or GED; Associate's degree preferred
- Completion of a Medical Assistant program accredited by CAAHEP or ABHES, or current Medical or AZ Certified Nursing Assistant certification
- Preferred experience includes six months in an acute care or rehabilitation setting and two years in office administration, ideally within a medical context
- Prior experience in medical coding is advantageous
Essential Skills:
Critical thinking, decisive judgment, and the ability to work independently are essential. Must thrive in a fast-paced environment and respond appropriately to challenges.
- Basic Life Support (BLS) certification required
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong customer service and communication skills, both verbal and written
- Excellent organizational and time-management abilities
- Typing speed of 60 words per minute
- Basic mathematical skills and attention to detail
- Commitment to confidentiality and teamwork
Equal Employment Opportunity:
Havasu Regional Medical Center is dedicated to providing equal employment opportunities and adheres to all applicable laws prohibiting discrimination based on various protected characteristics. We value diversity and encourage applications from all qualified candidates.
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Topock, Arizona, United States Havasu Regional Medical Center Full timeHavasu Regional Medical Center Overview:At Havasu Regional Medical Center, we prioritize our people. Our facility is a 171-bed hospital that provides a comprehensive range of services across various medical disciplines, supported by a diverse medical staff of over 33 affiliated physicians specializing in 31 medical fields.Location Highlights:Lake Havasu City...
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