Operations Director
2 days ago
Job Title: Operations Leader
Job Summary:
We are seeking a highly organized and detail-oriented Operations Leader to join our team at Barrows Sollenberger Group. As a key member of our leadership team, you will be responsible for maintaining a positive atmosphere through leadership and communication, interacting and problem-solving with partners, team members, clients, and prospects, and harmoniously uniting major functions within the firm.
Responsibilities:
* Administration: Develop streamlined and effective organizational procedures and systems for firm administration, including maintaining records, document management, office equipment, and supplies. Report and manage team members' work schedules and billing. Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
* Accounting: Perform bookkeeping duties such as accounts payable and accounts receivable. Maintain time and billing system.
* Human Resources: Work with our HR consultant to coordinate benefits enrollment, new employee onboarding, recruiting support, and exit interview. Act as human resources point person for firm employees with resources. Maintain personnel files and employment records.
* Marketing: Interface with our marketing team to coordinate execution of key marketing initiatives.
* Client Service & Product Delivery: Oversee customer support processes and organize them to enhance customer satisfaction.
Key Traits of Success:
* Effective communication with clients and other team members
* Strong organizational and computer skills
* Attention to detail and organization
* Effective and efficient time management
* Comfortable with a fast-paced environment and technology
* Ability to multi-task
* Adaptive mindset
* Positive attitude and sincere willingness to constantly learn and grow
Requirements:
* Proficiency in Microsoft Office Suite
* Basic knowledge of income taxes
* Prefer an Associate's degree and knowledge of accounting and payroll
* QuickBooks experience is a plus
What We Offer:
* Paid holidays, vacation, and sick time
* Retirement plan
* Health insurance
* Professional development opportunities
* Potential performance bonuses
If you are a motivated and organized individual with a passion for leadership and operations, we encourage you to apply for this exciting opportunity to join our team at Barrows Sollenberger Group.
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