Customer Experience Representative

1 week ago

Cranberry, United States Trek Bicycle Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Trek Bicycle. As a Sales Associate, you will play a critical role in providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to ensure a positive shopping experience for our customers.
  • Sales: Meet or exceed sales targets by effectively promoting and selling Trek products to customers.
  • Product Knowledge: Develop and maintain in-depth knowledge of Trek products, including features, benefits, and technical specifications.
  • Store Operations: Assist with daily store operations, including maintaining a clean and organized store environment, processing transactions, and performing other tasks as needed.
  • Team Collaboration: Work collaboratively with other sales team members to achieve sales goals and provide support as needed.
Requirements
  • Positive Attitude: Possess a positive and enthusiastic attitude, with a strong desire to provide exceptional customer service.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Product Knowledge: Ability to quickly learn and maintain in-depth knowledge of Trek products.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and provide support as needed.
What We Offer
  • Competitive Compensation: Competitive hourly rate and sales incentives.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.

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