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2 months ago
About the Role
Lowe's Companies is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales team, you will play a critical role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, including loading merchandise and verifying loading tickets.
- Engage in safe work practices and promote a safe and secure shopping environment.
- Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience.
- Stay up-to-date on product knowledge and features to effectively assist customers with their home improvement needs.
Requirements
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months of experience using common retail technology, such as smart phones and tablets.
- Ability to obtain sales-related licensure or registration as may be required by law.
- Preferred qualifications include 6 months of sales experience, 6 months of retail experience providing customer service, and bi-lingual skills.
What We Offer
- A competitive starting rate of pay, which may vary based on factors including position, location, education, training, and experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional growth.
About Lowe's
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.