Client Services Specialist

2 weeks ago

Coeur d'Alene, Idaho, United States Slick Rock Tanning & Spa Full time
POSITION SUMMARY

We are seeking a dedicated and customer-oriented Client Services Specialist to become a vital part of our expanding team. In this role, you will be instrumental in delivering outstanding customer service to create memorable client experiences and foster client loyalty. You will also contribute to our revenue goals by consistently meeting individual sales targets while upholding our commitment to cleanliness. Successful candidates will possess excellent interpersonal skills, a passion for helping others, thrive in a dynamic environment, exhibit a competitive spirit, prioritize personal development, and maintain a positive, solution-focused attitude.

ABOUT THE COMPANY

At Slick Rock Tanning & Spa, we offer cutting-edge sun, spray, and spa services, and we are continually growing. Our mission is to empower our clients to feel confident through affordable, state-of-the-art wellness services. We are equally committed to supporting our team members in achieving their personal, professional, and financial aspirations. Our core values—transparency, inspiration, alignment, accountability, results orientation, and discipline—are fundamental to our operations and guide our recruitment process.

OBJECTIVES
  • Deliver exceptional customer service, exceeding client expectations at every opportunity.
  • Enhance client retention and loyalty by engaging with clients, remembering their names, and ensuring they feel valued during each visit.
  • Develop personalized Wellness Plans for clients by aligning them with suitable autopay options and products.
  • Achieve daily Key Performance Indicators (KPIs) such as Per Client Average, Member Conversion Percentage, and overall salon sales targets.
  • Promote salon services, upcoming events, and retail products to meet sales objectives.
  • Ensure salon cleanliness adheres to our 100% Cleanliness Guarantee standards.
  • Actively contribute to the sales team’s success in terms of revenue, culture, and brand reputation.
  • Comply with all state and federal regulations regarding sunbed usage and UV exposure.
  • Embody and uphold the core values of Slick Rock Tanning & Spa.
  • Undertake additional responsibilities as assigned.
COMPETENCIES
  • Exhibit a strong willingness to learn about salon services, client needs, procedures, and policies.
  • Demonstrate a keen desire to thrive in a sales-driven environment.
  • Possess excellent communication skills, including active listening.
  • Maintain a service-oriented mindset and remain composed when addressing client concerns.
  • Consistently arrive on time for work, meetings, and appointments, ensuring responsibilities are managed during absences.
  • Bring high energy and positivity to the workplace.
  • Show proficiency in computer skills and a solid understanding of MS Office Suite, Windows, Google Suite, or similar software.
  • Effectively prioritize and plan work activities, utilizing time efficiently.
  • Inspire trust in others and demonstrate integrity in upholding organizational values.
  • Exhibit persistence and the ability to overcome challenges.
  • Make sound judgments and provide clear reasoning for decisions.
EDUCATION AND EXPERIENCE
  • High School Diploma or GED is required.
  • A minimum of 2 years of customer service experience is required.
  • At least 1 year of sales experience is preferred.
PHYSICAL REQUIREMENTS
  • Ability to stand, walk, bend, or kneel for extended periods.
  • Capability to lift up to 30 lbs as needed.
COMMITMENT TO DIVERSITY
As an equal opportunity employer, we are dedicated to meeting the needs of a diverse workforce. Slick Rock Tanning & Spa recognizes that a diverse team, reflective of our community, is essential to a successful and ethical business. We are committed to hiring local talent at all levels, regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and we actively promote inclusion in all forms within our company and in our interactions with clients, candidates, and partners.

Pay: $16-18 hourly + commission + bonuses

On target earnings: $19-$30/hr

Benefits:
  • 401k retirement plan
  • Health insurance
  • Paid time off
  • Complimentary tanning & spa services
  • Employee discounts
  • Opportunities for professional development
  • Paid training
  • Community service initiatives
  • Team-building events
Schedule:
  • 8-hour shifts
  • 3, 4, or 5 days per week
Supplemental pay types:
  • Bonus pay
  • Commission pay

  • Travel Nurse RN

    1 week ago

    Coeur d'Alene, Idaho, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Oncology SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Oncology Specialist to join their team.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - Oncology Specialist to provide high-quality patient care in a fast-paced oncology setting. The ideal candidate will have a...

  • Client Relations Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Raptor Rooter and Plumbing Full time

    Join Raptor Rooter & Plumbing as a Client Relations SpecialistWHY WORK WITH US?Attractive compensation ranging from $17 to $24 per hourComprehensive benefits for both full-time and part-time employees, including health, dental, and vision coverageGenerous paid time off and retirement optionsCollaborative and supportive workplace cultureABOUT RAPTOR ROOTER &...

  • Travel Polysomnographer Specialist

    7 days ago

    Coeur d'Alene, Idaho, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Polysomnographer to join their team on a travel assignment in a medical setting.Key ResponsibilitiesConduct polysomnography tests to diagnose and monitor sleep disordersOperate and maintain sleep testing equipmentAnalyze test results and provide detailed reportsCollaborate with healthcare professionals...

  • Customer Service Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Glacier Bancorp Full time

    Join Glacier Bancorp as a Customer Service Specialist! At Glacier Bancorp, we are dedicated to fostering a supportive environment for our employees and the communities we serve. We believe in working together for a brighter future. About the Role:As a Customer Service Specialist, you will be an integral part of our team, providing exceptional service to our...

  • Customer Service Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Glacier Bancorp Full time

    Position OverviewAre you passionate about delivering exceptional service? We are!At Glacier Bancorp, we pride ourselves on our commitment to our communities and our employees.We are currently looking for a dedicated Customer Service Specialist to enhance our team. This role is ideal for individuals seeking a rewarding career in the financial sector, offering...

  • Client Support Specialist

    1 week ago

    Coeur d'Alene, Idaho, United States Mountain West Bank Full time

    Position Overview:At Mountain West Bank, we pride ourselves on fostering a supportive environment for our employees and the communities we serve. We are currently in search of a dedicated Customer Support Liaison to join our dynamic team.Role Summary:This full-time position involves managing a multi-line phone system, directing calls, and providing...

  • Polysomnography Travel Professional

    7 days ago

    Coeur d'Alene, Idaho, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Polysomnographer to join their team on a travel assignment in a medical setting.Key ResponsibilitiesConduct polysomnography tests to diagnose and monitor sleep disordersOperate and maintain sleep testing equipmentAnalyze test results and provide accurate diagnosesDevelop and implement treatment plans...

  • Medical Claims Specialist

    1 week ago

    Coeur d'Alene, Idaho, United States Provisional Staffing Services Full time

    Job Summary:Provisional Staffing Services is seeking a skilled Medical Collections Specialist to join our team. As a Medical Collections Specialist, you will be responsible for the timely and accurate processing of medical claims and payments from various payers.Key Responsibilities:Process and manage multi-specialty claims and payments from state and...

  • IT Services Supervisor

    4 days ago

    Coeur d'Alene, Idaho, United States Entre Technology Services Full time

    Job Description**Job Summary**Entre Technology Services is seeking a highly skilled and experienced IT Services Supervisor to join our team. As a key member of our technical support team, you will be responsible for managing the activities and responsibilities of our service delivery team, providing technical assistance, and ensuring exceptional service and...

  • Loan Servicing Specialist

    1 week ago

    Coeur d'Alene, Idaho, United States Mountain West Bank Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Loan Servicing Specialist to join our team at Mountain West Bank. As a key member of our loan servicing team, you will be responsible for performing routine duties related to booking, assembling, and verifying the accuracy of consumer and commercial loan documentation.Key ResponsibilitiesLoan...

  • Loan Servicing Specialist

    1 week ago

    Coeur d'Alene, Idaho, United States Mountain West Bank Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Loan Servicing Specialist to join our team at Mountain West Bank. As a key member of our loan servicing team, you will be responsible for performing routine duties related to booking, assembling, and verifying the accuracy of consumer and commercial loan documentation.Key ResponsibilitiesLoan...

  • Customer Support Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Glacier Bancorp Full time

    Join Glacier Bancorp as a Customer Support Specialist! About Us: At Glacier Bancorp, we are dedicated to supporting our communities and valuing our employees. We believe in fostering a positive work environment where everyone can thrive. Your Role: As a Customer Support Specialist, you will play a crucial role in providing exceptional service to our clients....

  • Culinary Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Coeur d'Alene Resort Full time

    Position Overview The Culinary Specialist for Banquet Services is responsible for executing high-quality meal preparation and presentation. The ideal candidate will excel in a fast-paced environment and possess a strong background in diverse cooking methods and ingredient utilization. Key ResponsibilitiesMaintain a clean and organized workspace, adhering to...

  • Culinary Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Coeur d'Alene Resort Full time

    Position Overview The Culinary Specialist for Banquet Services is responsible for executing high-quality meal preparation and presentation in accordance with established guidelines. The ideal candidate excels in multitasking and possesses a strong foundation in diverse cooking methods and ingredient utilization. Key ResponsibilitiesMaintain a clean and...

  • Licensed Clinician

    4 days ago

    Coeur d'Alene, Idaho, United States Benchmark Human Services Full time

    About the RoleBenchmark Human Services is seeking a highly skilled and compassionate Licensed Clinician to join our team as a Crisis Response Specialist. As a key member of our Mobile Response Team, you will play a critical role in providing clinical crisis services to individuals in need, while also supporting the overall well-being of our team members.Key...

  • Customer Service Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Glacier Bancorp Full time

    Position OverviewAre you passionate about delivering exceptional service? We are!At Glacier Bancorp, we prioritize community support and employee well-being.We are looking for a dedicated Customer Support Liaison to enhance our outstanding team. This role is based in our Coeur d'Alene location and offers a pathway to a rewarding career in the financial...

  • Sterile Processing Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Cynet Health Full time

    Cynet Health is seeking an experienced Sterile Processing Technician to join their team in a dynamic and challenging role. As a Sterile Processing Specialist, you will play a critical part in ensuring the highest standards of patient care and safety.Key Responsibilities:Process and sterilize medical equipment to the highest standardsCollaborate with...

  • Building Services Technician

    6 days ago

    Coeur d'Alene, Idaho, United States ABM Full time

    About the Role:The Janitorial Specialist position provides the cleaning and upkeep of an assigned area, ensuring a safe and healthy environment for clients and employees. This role is ideal for individuals who take pride in their work and are committed to delivering exceptional results.Key Responsibilities:Clean and maintain buildings and facilities,...

  • Janitorial Specialist

    6 days ago

    Coeur d'Alene, Idaho, United States ABM Full time

    About the Role:The Janitorial Specialist position provides the cleaning and upkeep of an assigned area, ensuring a safe and healthy environment for clients and employees. This role is ideal for individuals who take pride in their work and are committed to delivering exceptional results.Key Responsibilities:Clean and maintain buildings and facilities,...

  • Certified Plumbing Specialist

    2 weeks ago

    Coeur d'Alene, Idaho, United States Raptor Rooter and Plumbing Full time

    Join Our Team at Raptor Rooter & PlumbingLocation: Spokane Valley, WAPosition: Full-Time Certified Plumbing SpecialistWHY WORK WITH US?At Raptor Rooter & Plumbing, we are a locally-owned and operated company that truly values our team members. We offer our Certified Plumbing Specialists a competitive salary ranging from $80,000 to $150,000 annually based on...