Customer Service Professional

3 weeks ago


Minneapolis, Minnesota, United States EssilorLuxottica Full time

We are a dynamic company committed to delivering exceptional service and innovative products to our customers. As a Customer Service Representative (Order Clerk), you will play a key role in building and maintaining strong relationships with customers and vendors.

This exciting opportunity offers a competitive salary range of $50,000 to $70,000 annually, along with a comprehensive benefits package including health insurance, retirement savings, and paid time off.

About the Role:

You will be responsible for receiving and processing customer requests, managing stock orders, returns, and purchase orders, and coordinating with other departments to ensure seamless customer service.

Key Responsibilities:
  • Process customer requests, including price quotations, orders, changes, adjustments, and cancellations.
  • Maintain accurate records of participating accounts and manage daily computer back-ups.
  • Demonstrate problem-solving skills and ability to troubleshoot complex issues with colleagues and customers.

The ideal candidate will be a highly motivated and customer-focused individual with excellent communication and interpersonal skills.



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