Customer Service Advisor Professional

4 days ago


Minneapolis, Minnesota, United States Turbo Tim's Anything Automotive Full time
Customer Service Advisor Professional
Turbo Tim's Anything Automotive is looking for a skilled Customer Service Advisor Professional to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and promoting our services.

Our Core Values
We value community, care, trust, innovation, and fun. Our team members are encouraged to grow personally and professionally, and we prioritize work-life balance. We offer paid training opportunities, ASE reimbursement, and flexible hours. Our shops are air-conditioned, and we have snacks and drinks available for employees.

Your Key Responsibilities
You will create repair orders, update customers on progress, write estimates, and send inspection reports. You will also answer incoming calls, respond to text messages, and check CRM for appointments. You will maintain set sales goals related to overall sales and profit and assist the Service Manager as needed.

Requirements
To succeed in this role, you must possess excellent verbal and written communication skills, be highly organized, and able to work with minimal supervision. A valid driver's license issued in Minnesota is required, as well as the ability to operate all company equipment. ASE certification is a plus. The estimated salary for this position is $75,000-$115,000 per year, based on experience and qualifications.

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